Privacy Policy for Central Elite Cooling and Heating

Effective Date: 1/20/2024

We at Central Elite Cooling and Heating (“Company”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

Information We Collect

We collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, mailing address.
  • Demographic Information: Age, gender, location.
  • Payment Information: Credit card number, billing address, and other payment details.
  • Service Information: Information about your HVAC system, service history, and repair needs.
  • Website Usage Information: We may collect information about your use of our website, such as the pages you visit, the links you click, and the amount of time you spend on each page. This information is collected through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services, including scheduling appointments, sending service reminders, and processing payments.
  • To communicate with you, such as sending you appointment confirmations, service updates, and promotional offers.
  • To personalize your experience on our website.
  • To analyze and improve our website and services.
  • To comply with legal requirements.

How We Share Your Information

We may share your personal information with the following third parties:

  • Service providers: We may share your information with third-party service providers who help us operate our website and provide our services, such as payment processors, appointment scheduling software providers, and marketing partners.
  • Law enforcement: We may disclose your information to law enforcement officials if we are required to do so by law or if we believe it is necessary to protect the safety of others.

Your Choices

You have the following choices regarding your personal information:

  • You can access and update your personal information by contacting us.
  • You can unsubscribe from our marketing emails by clicking on the “unsubscribe” link in any email you receive from us.
  • You can request that we delete your personal information by contacting us.

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: (559) 214-5713